Privacy Policy
Effective date: October 7, 2025
This Privacy Policy explains how AmbientHub (“we”, “our”, “us”) collects, uses, and shares information when you use https://ambienthub.online (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this Policy.
Information We Collect
- Account & Contact Data: Email address, password (hashed), and preferences you set (e.g., units, display settings).
- Device & Weather Data: Data retrieved from your connected Ambient Weather station(s), such as temperature, humidity, pressure, wind, and related metadata (e.g., station MAC address).
- Usage Data: Log files and analytics events such as page views, requests, and approximate location (from IP) to secure and improve the Service.
- Payment Data: Subscription and billing information handled by Stripe. We do not store full card details on our servers.
How We Use Information
- To provide, maintain, and improve the Service.
- To personalize your dashboard, charts, and unit preferences.
- To secure accounts, prevent abuse, and troubleshoot issues.
- To process payments and manage subscriptions (via Stripe).
- To communicate with you (e.g., service updates, support).
- To comply with legal obligations and enforce our Terms.
Legal Bases (EEA/UK)
If you are in the EEA or the UK, we process personal data under these bases:
- Contract: To provide the Service you requested.
- Legitimate Interests: To keep our Service secure and improve it.
- Consent: For optional analytics or marketing cookies (where used).
- Legal Obligation: To comply with applicable laws.
Sharing of Information
- Service Providers: We use trusted vendors (e.g., hosting, email, analytics, and Stripe) to operate the Service.
- Ambient Weather: We retrieve data from your Ambient Weather account via their APIs, as authorized by you.
- Legal & Safety: We may share information to comply with the law or protect rights, property, and safety.
International Transfers
We may process and store information in countries other than your own. Where required, we use appropriate safeguards (e.g., Standard Contractual Clauses) for cross-border data transfers.
Data Retention
We retain personal data as long as necessary to provide the Service and for legitimate business needs or legal obligations. You can request deletion of your account as described below.
Your Rights
Depending on your location, you may have rights to access, correct, delete, restrict, or object to processing of your personal data, and to data portability. You can also withdraw consent where applicable. To exercise rights, contact us at support@ambienthub.online.
Cookies
We use cookies to run the Service and (optionally) for analytics. You can manage your preferences via our cookie banner or your browser settings. See our Cookie Policy for details.
Children’s Privacy
The Service is not directed to children under 13 (or the age required by your jurisdiction). If you believe a child provided personal data to us, please contact us.
Changes to this Policy
We may update this Policy. We will post the new version with an updated “Effective date.” Your continued use of the Service constitutes acceptance of the changes.
Contact
Questions? Email us at support@ambienthub.online.